Loose/incorrect tappet clearance, bad/low oil levels, incorrect carb tuning, worn tappets all contribute to tappet noise, while issues like rocker arm not seated correctly, oil flow to cam being insufficient would denote valve noise. Some of the symptoms for you to be able to tell based on the symptoms are sudden drop in mileage (while no other params have changed like fuel quality, AFR, riding style, etc), sluggish pick-up and mid-range torque.
Last time i had to replace the busted valves and left rocker arm in the ZMA, it had clocked 43,000k and my oil change routine was not consistent. I dont think you would be dealing with something of this scale with your ZMA being pretty new. Tappet noises are quite common if you rip aggressively. Just make sure, when you are done ripping, allow sometime for the engine to cooldown by cruising on mid-revs for 10 or so mins and you wont even notice this issue anymore.
EDIT: Be sure to let the SVC guys know of your symptoms and why you think it is a tappet/valve noise issue based on your experience or they may take you for a ride.


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.Dont know what to do now.They are not competent to do such work.Only option i think is to find a good mechanic outside svc.


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