Rusting.

There was rusting all over the cowling (headlight) bracket of my bike and replaced it today under warranty.

They din't give me any details, SC manager told me they are not permitted to divulge any details about things replaced.
Even when I met concerned Suzuki engineer he repeated the same and told me " sir, your bike is fine now, why are you concerned about changed parts." so I also left it there but realized it later that there's constant whinning noise above 5500 rpm in 6th gear. (This noise is not audible clearly in lower gears like 5th n 4th, but it's audible if surrounding is silent.)
Also there is connecting rod noise as if bearing at crankshaft end is loose/ worn out. but Suzuki people are not accepting any noise or whatsoever...for them this engine is just fine and i should accept it

I was advised some solutions by PSR and vishnu, but the problem is Suzuki people are not accepting that there is something amiss in the bike...

Which svc are you going to?

Thanks Pinaki Da,

Please give me your contact no..

Replacement under warranty.

If any of the service centers refuse to give a NIL bill for the replaced parts, they haven’t replaced it. The parts sold/replaced under warranty need to deduct from the stock. The accounts of all authorized dealers are subject to strict scrutiny and audit by Suzuki.

If the bills are once prepared and finalized, it cannot be altered later. If any bill is cancelled or altered, the service center manager has to explain why. In other words, an authorized dealer is not a merchant who buy Chinese scrap for Rs. 10/- and sell it for Rs. 200/-. The dealer gets a certain percentage of commission for selling as the petrol dealers get.

My bike was whining when I was travelling through deserted roads with helmet on and its visor opened. One other reason was the over tightness of the chain. Now, after adjusting the slackness of the chain, this whining is heard only when I ride with an open helmet visor.

My bike's under warranty engine job was done at Shree Sai Suzuki, Luise wadi, Thane. they never respond to customer queries correctly. most of the time i've seen SC advisors trying to sell unnecessory products like engine flush etc. to innocent customers. Vulcan got a taste of it recently.

Vishnu the bill you have posted is true. I get this type of printed bill from SC at Panvel. SVC at Thane gives me a hand written bill like posted below.
In the hand written bill 1st item is 'Repair Job' which they refer to as warranty job and parts replaced are covered in this. I wanted details of this which they refused. see the other things and you will observe apart from Oil & filter all other are gaskets. n these people were charging me for their faults. they said gaskets are consumables and hence i have to pay, i refused and called Suzuki engineer to ask about charges. he agreed that it was on their part and hence i should pay for oil & filter.

Later i observed oil leak from starter motor gear housing on left side and when they opened to change gasket i was shocked to see an old gasket in place for which they were charging me a week back. I knew old gasket well as it was torn in a particular manner when SC panvel tried to assess problems with engine. This is how i have been treated till now from what we call as a World class company fro the land of 3S, Kanban, Poka Yoke n all those great management techniques which ensure trouble free products & services.
This was not expected from a Japanese company at least!!

The first line means it is repairing of the bike; not free or paid servicing.

Gaskets are not reusable. While removing, it will probably be ripped or damaged. And to the best of my little knowledge, it is not under warranty.



It is impossible to fill a bottle again if it is already full. This is what happened in your case. There were no faulty parts in your bike to be replaced and hence they did nothing more than opening the crankcase to satisfy you.

Praising Suzuki as a product of Japan, the land of Poka Yoke or Kanban is as ridiculous as praising our beloved India as the country of great Mahatma Gandhi, while vast majority of its citizens are living as worms.

I agree Gaskets are not reusable. but the same was reused as i have observed. Also if removed properly; gaskets are certainly reusable. now in my case SC had not paid for anything as Suzuki manager directed them to do it.

regarding repair, people at SC thane never mention 'warranty job' on job card. It seems that for them everything is repair.
FYI their were serious problems with my bike. Gears were too hard, there was pickup like a 100cc bike, mileage was around 20kmpl, rear wheel getting jammed, varying idle and a "gadgad" noise from engine. It was Suzuki Engr. who told me that they need to change certain parts of engine and then they changed them. Suzuki manager told me certain parts such as all gears including shafts, block piston, crankshaft bearing were changed. when i asked for a list of parts changed, he told me not to worry as the bike has 30000km warranty, and if anything fails they will replace it for free. can you justify how all those issues got solved after repairing by merely opening the crankcase??

I praised Suzuki because they follow these certain proven practices to maintain quality. FYI there is huge difference in the way Japanese live and the way Indian people live. we all observed that during recent tsunami.

Has anybody replaced the stock tyres of our GS for better grip???and is pirelli sport demon tyres available for GS???

I am also facing a similar prob where in there a strange noise coming from the engine/crankshaft similar to bearing is rotating excess or bearing is loose i showed it to svc,but they sing the same old song that everything is fine..one guy even siad thet your engine has became super refined or smooth noise..that is why the bearing is spinning too much

please do list here the solution if you come across any for the above said prob...

+1 guys i am having the same problem if yoou find a solution please let me know the procedure !

If you have reasons to not agree with that mechanic, try another service centre or consult a good local mechanic. But how can a bearing be rotating excessively or be loose?

In my opinion, it is better to not try to fix something which is not broken.

Hi, my GS stalls at speeds around 10-11 in 2nd, not only that if its kept idle its RPM keeps dropping till its engine shuts down.

I know its rainy season and all but still this is kinda serious i think.
I have checked it with the SVC and told them to tighten the chain assuming that could be one of the reasons for stalling but they just increased the rpm,now the hot rpm is about 2k still the problem persists any suggestions.

PS:The problem is not only in the morning due to cold it prevails all the time.

Your idle rpm is a little more than normal. Adjust it to 900-1000 when the engine is cold or to 1300-1400 when it is warm, i.e. after riding 3 or 4 kms and twist the accelerator slightly before you start the bike.

I took my bike to SVC today.........yes the one main Suzuki dealer SVC of neighbouring district which needs a total travel of 120 kilometres usually and tried to solve all the niggling problems that had turned the GS a little rough off late.

Now we had known GS150Rs to be vibration free but now my bike is noise free.

No noise from chain,swingwarm etc.........all spluttering whining,though nominal,are gone.

No more braking trouble for now, the factory installed disc brake pads wore away to thin sheets instead of pads, the SVC inspected and installed new ones today.

A bit of machining to the front sprocket and the bolt that tightens it.
A huge chain cleaning activity never seen before by me !!! The chain looks new now.It wash cleaned or cooked in some boiling water powered by electricity or chemical which I do not know and it smelled something like an evil muck

Well the results has been astounding, it is like riding a new bike from showroom to home.Noiseless , vibrationless except the deep muffled sound of the sweet engine even on good amount of riding.

I have to say the service offered by Suzuki at this suburban town SVC is simply astonishing when it comes to preciseness and details.........
Thing is we crave for this in our own city............in the City of Joy where people shouts Suzuki for performance and preciseness.

I hope you are listening Suzuki Motorcycles India.

There also had been discussions regarding the updated/facelifted GS150R and 100cc and 250cc bikes.........which I do not intend to share as some people tries very hard to deny some things.

Sad news is the 250cc bike might not be supplied at town and suburban Main dealers(service and availability is strictly by order ), the busy metropolitan has a better chance of getting the 250cc in the showroom.Many of my friends were eyeing it for long but is a bit disappointed to know this,as because ironically, our city being one of the major metropolitans of India is devoid of a Suzuki SVC and showroom and vehicles plying in this city has to be sourced from the district main dealers.

The Suzuki bikes loiter this city in few numbers like orphans..........I do not understand how can the corporate level at Suzuki can take this neglect.

My only appeal to Suzuki Motorcycle India Private Limited is:
"Please invest some trifle for a mordern showroom and SVC in Kolkata on the lines of Yamaha Factory Shoppe or Bajaj Probiking.Let the most denied city of Kolkata be the testimony of Suzuki's victory lap in India,where global and domestic products are treated with world class servicing standards.
Because all I can say, people are now ready for an opportunity to explore the Suzuki 150cc experience and 250cc.The sales of 100cc and 125cc would just follow in.And many rich folks as well as enthusiasts would find a peace of mind to have a big bike which can be purchased and maintained in their city of stay !!! "