The side wall would scrape the chain (left) case or rear brake stay rod (right) if the tyre or rim is not properly aligned. If there is a bent rim, generally the tyre touches the walls of chain guard only at one point (either right or left). If there is a problem with chain adjustment (there would be measurements on either of the swingarm rods that should be same on either side), the tyre would scrape throughout the rotation of the tyre. And, if there is less air in the rear tyre with pillion, the side walls of the tyre would bulge and touch the chain case or rear brake stay rod (always maintain a min pressure of 30, 35 is the best with pillion).
In your case, please check if the rim is bent, or the tyre is not properly aligned, or the chain adjustment is uneven. For the tyre touching the top of the mudguard, check if the shock absorbers are gone. And as for the 'tilting of the tyre' at SVC, I don't have a clue how they did it. Please take to a good mechanic and check what exactly has been done and correct it.
When the chain-sprocket kit is new, the rear tyre would come close to the swingarm joints and would touch the hanging plastic flap there (because of the huge profile of the tyre). As the chain loosens, the rear wheel slowly goes away from it. I don't think you have this problem.
Please check things as I have mentioned. Also check if your swing arm bushes are in good condition. If the swingarm bushes worn out, when you apply brakes, the rear wheel shakes.
All the above I wrote is my experience with this tyre and I am currently using it. I have faced similar issues with this tyre.






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