Guys…..today an incident happened at the SVC…..
I had given my bike for the 1st service….I had changed my bikes engine oil….even before the first service at about 350 or 400kms….
After the change I had checked the oil level….and practically almost everyday….I check the oil leve of my bike…
Today I gave my bike for servicing in the morning….and then I took permission from the office to go early so that I can check if they had done the servicing correctly….
As I had some minor issues….which I had told them to take care….
Once I reached there…the guy proudly told me that….all the probs were solved…

I aksed him if the engine oil was changed…he replied yes…then I switched on the bike…and kept it running in idle for 1-2 mins…and then switched off the bike…and waited for about 5min…and then checked the oil level….it was at the LOW line level….

I called the workshop manager and asked how it was like that…he told me that….the GS actually needs 1200 ml of oil….not 1000ml….and he told me that they will top up the oil and I have to pay for the 200 ml extra….
I really got pissed off at that time….I asked why would the Suzuki people write 1000ml so big on the engine when it requires 1200 ml…and no where in the manual it says that we have to use 1200ml….
I knew that…if we remove the clutch plate and the gearbox…we need some extra oil…
But this guys started telling some stories that….when the oil filter is changed….we need extra oil and all that….
And afterwards he started telling that some oil remains in the engine…so the level is LOW…..I opened the user manual and held it under his nose…to read what it says about the oil level…and they he started telling that….in writing and theory it is different…and practical is different….
I really got more pissed off….and I told him on his face he is not fit to become a manager there…
he then challenged me that…..he will remove the oil from my bike and prove it that it is 1000ml….and me being a stubborn mule challenged him back that if it is 1000ml I will pay double the money of the oil cost….
And then they removed the oil….onto a measuring container……and surprise behold……!!!! It was only 800 ml……

And this guys acted surprise…..and told that probably Suzuki is sending 800ml oil in a 1000ml oil cans….and probably he needs to complain to Suzuki….

I was just so riled….i just laughed out loud in front of him…..Suzuki being such a big international japanese brand…why would they spoil their own bike…by cheating for only just 200 ml of oil……????? I asked him….

He then told that he will top up the oil….and put 1000ml exact in my bike…..and he asked the spare parts guys to get a PDI check oil bottle or something….and that guy….brought a oil bottle from under a draw table….and behold…..the oil bottle contained…exactly 200 ml of oil…..!!!!!!!!!
At that instant I knew that it was the same bottle of oil they had put 800ml in my bike previously….and then planned to charge extra for the 200 ml….or still better save it and charge some other guys for the extra 200 ml….
So if my bike faces any problem due to this…again I have to come back to them….and they can again mint. Money….
I got so angry…I just told the manager that you will receive a call from Suzuki…directly…answer to that…..

Guys…I am really grateful to XBHP…and all you guys….that I have learnt so much about bikes…from here….but think about those guys who just hand over their bikes to the SVC guys blindly…..and believe them….
I have pledged to create bike awareness in my company…from now onwards……
All you guys beware of the SVC guys…be careful……

really sorry for the biggest post.....

Seems your SVC guys are good story writers,

to the best of my knowledge Suzuki didn't supplied oil to SVC its the freedom of SVC to choose the oil ( this i said long back) they can choose their own choice of oil either its servo or veedol or castrol

SVC usually buy oil in barrel (not 1 ltr can) because thats the profitable
option for them.

nowadays many SVC accepts oil from customer even if they deny you can do it by own

just go to the website and report this to suzuki with the dealer name and the knowledgeable SVC Engineer name too

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@ Falcon

thats what i read from some website on net (sorry i didnt remember the address)

and i believe while in idle the fuel consumption is very lesser but when starting it has to wake up the engine and other blah blah blah components so its known that the starting always took more fuel.

consumption of petrol differs if we go for 10 kms in 8 mins at a stretch is different from going 10 kms in 10 mins with stop and start at every 2 kms

Thats the way Bro !!!

@ Guru

Just after turning off engine some oil will remain in engine, but since that retention will be there for every change. If we added 1000ml we should get ~1000ml back.

As you said the SVC guys wanted to squeeze more money from you. On filling 1000ml the oil level should be exactly at mid point. It will be better if you post your experience to Suzuki via consumer feedback. Luckily you inspected the level, what about others who didn't notice this. They would run with low oil which might damage engine in long run.

Thanks for posting Guru. I will also keep the same in mind when I give my bike to the SC people.

Help

Guys I bought my bike in September 2010,


But after listening so many issues regarding tank rust....

i suddenly realized and had look at my tank....

I saw some rust on tank mouth....like it has just started will post pic
as soon as i get it ....

it is like it just started..

please comment what should I Do ???

1. Swipe it off with a cloth if it goes be

2. Else fill petrol around 12 ltrs and see after some days if the rust is still there, go to next step

[someone said they cleared it off with oil but am not sure]

3. take a clear visible snaps (photo) of the rust (provable) post it on web and update the Suzuki Motorcycle Corporate Office page with the url link of the photos so as they will dictate dealers to work on your issue
by the way update your service center details too

Best Of Luck

As you know, for a free flow of fuel, air should enter freely in to the tank to occupy the space created by the flow of fuel. Firstly, clean the key hole of the fuel tank cap by pouring 3 or 4 drops of fresh engine oil. If the jerking persists, ask the mechanic to clean the air vent to the tank. This will solve the problem. No need to open the carburetor.

I too agree with you.

If every fault is normal, what is the need of the service center? Ask them to close it.

Please upload few clear images of the rusting portion. Try to keep the tank full as Madhu said.

It is a nice movement.

Knowing nothing about it, you shouted to them, challenged them and used some abusive words and thus spoiled your own dignity and credibility.
You have proudly announced that you have a good knowledge about bikes but how did you forget these basic facts? The reason is that you are looking everything through suspecting eyes and you are over sensitive.
To get convinced, at the time of next replacement of oil, do it yourself by replacing the filter and filling 800 ml of oil and observe the oil level. Afterwards, fill the balance 200 ml of oil and observe it again.

Ok, is this extra fuel consumption applicable for both kick start and electric start, or is it electric start only.
(btw, i stopped using kick start right around the time my mileage reduced from 52 to 47, wondering if there could be a connection)
That thing that you read on the net, was it specifically for bikes with small engines ? i think for cars and superbikes switching off will be a waste due to high fuel consumption at start, not sure about our 150cc bikes though.

I think nowadays suzuki is sending those 1 litre bottles to all service centres instead of letting them use their own oil,(for the sake of uniformity maybe) i recently saw a suzuki 20w40 oil bottle at airport road center, guess they started using that oil now too.

I guess full tank is the only option left for the rust problem, damn.


@all: My friend who stays in Pune saw a GS150 at the service center, you wont believe what happened to it.
Apparently the rider was going on the highway at high speed, and when he saw some obstacle he panicked and shifted to 1st gear and let go of the clutch lever,
Result: The valves broke, shot into the cylinder and made a hole in the piston. (engine braking, not for the weak hearted)

The Suzuki does not manufacture or bottle engine oil. But Castrol is supplying their 20W40 mineral oil in the brand name of Suzuki Genuine through the Suzuki service centers. It is available in 1 liter cans and barrels.
Oil in 1100 ml can is not available in the market.
Engine braking is not down shifting to 1st gear from the 6th and engaging the clutch. I wonder how he managed to do it. Usually, it is releasing the throttle while the clutch is engaged. In that position the engine will try to reach the idle rpm. This results slowing down the bike as the clutch is not disengaged.

yeah they didnt said its for what CC bike

I did service last week at my SVC they didnt have those bottles but found servo and castrol barrels inside

would be good if the oil is jaso ma2 but the suzuki re branded (castrol) oil is jaso ma only

Anyway something is better than nothing

we dont need to open carb. to drain it
i checked tyres, rear tyre's misaligned.
n i thnik i know how to shift gears after 10+ years of riding bikes from 80cc to 500cc yet to get my hands on 500+cc...

[QUOTE=thefalcon;576988]Ok, is this extra fuel consumption applicable for both kick start and electric start, or is it electric start only.
(btw, i stopped using kick start right around the time my mileage reduced from 52 to 47, wondering if there could be a connection)
That thing that you read on the net, was it specifically for bikes with small engines ? i think for cars and superbikes switching off will be a waste due to high fuel consumption at start, not sure about our 150cc bikes though.
there's not too much of fuel used while starting in cars n superbikes, compared to fuel being burnt @ idle. 150cc bikes....it's nothing like more fuel supplied since it's a manual control. n unless u twist throttle while starting there's no question of more fuel being supplied to carb.

I think nowadays suzuki is sending those 1 litre bottles to all service centres instead of letting them use their own oil,(for the sake of uniformity maybe) i recently saw a suzuki 20w40 oil bottle at airport road center, guess they started using that oil now too.
many oil companies are tying up with manufacturers, bajaj SCs now use HP engine oil which claims 10k service interval maruti recommends servo oil as genuine engine oil for it's cars


JASO: japanese standard, API: american standard
is there any Indian standard for oils??