i dont know but wanted to ask does the R15 have tubeless tyres ???

Yes!
R15 owns tubless tyres..



How u treat ur bike for the first 2000kms would decide how ur bike will treat u after those 2000kms!!

Lets hope u dnt own a DEFECTIVE PIECE!!!
Like i owned a defective Axn Thriller (ranger bicycle) which leaned to right no matter watever i did to keep it straight..

We had already asked u to check the tappets,sprockets,alloys and wheel alingment right??

@shanz and gaurav thanks for your valuable advice, is there any thing to clean our fuel injection ? because does it have any dust particals like our carburattors ? any suggestions on this ?

Pathetic Customer Service: Suggestions/Help appreciated!

Posted on 07-20-2009, at 06:36 PM.
Link: http://www.xbhp.com/talkies/250176-post5637.html


So, I kept checking with the SS guys(Pearl Yamaha-Kondapur) for the arrival of the cone-set, and just about 4 days back they said they got the parts and asked me to get my vehicle back. So, I went there yesterday and gave my vehicle at around 10:00AM cos I didn't want my work to be delayed on excuses of having too many pending vehicles at the workshop. I was told that the work will be done by afternoon, so I decided to wait at the workshop only(as they have a customer's lounge there). I waited until a little past afternoon and they then said it might be 4:00PM by the time the work is done(They didn't even start the work uptil then). Since it was only about 2 hours or so more for 4:00PM, I decided to wait again, and they then postponed the delivery time again to 6:30PM. So I now decided I'll go out for some time and return by then. I went out with a friend of mine, ate something and hung around a bit and came back by 6:00 PM, only to find that they didn't yet start the work on my bike!

They said a part(the bottom cone) was missing. It was one of the 5 required parts according to them. So they said they cannot do the work and asked me to come back the next day(today)..the manager there also told me that He already sent a person to get that missing part and that person must be on his way back, but it's already too late so they'll do the work next day(today). But I have coll next day and I can't bunk it(they have a very strict attendence rule here),..so the manager asked me to come immediately after coll at around 4:30PM. He said they'll use the same job card too.

So, I went directly from coll to the workshop at around 4:45 PM today. And, they took my bike and started work on it at around 6:00PM, opened the front and all. And then, I noticed the mechanic there was putting back the old bottom cone(the part which was missing previous day) only back into the bike while replacing parts. So I immediately stopped the mech and asked the manager about this, and he says "The person got the part yesterday but they misplaced it somewhere, and the person is not here". And they skipped writing this part's details even in the indent(The indent had only 4 part details listed out of the 5 required), but failed to inform me prior to starting the work. I just didn't agree to having an old part(the bottom cone was the most damaged one, and they wanted to just sand it to smoothen it and then put it back in). So, they put back the same old parts back into my bike even today, and send me back(It was 7:40PM by then). And when I try to talk it out with the manager, he just refuses to talk and says he doesn't want to argue, and that he'll tell me when the part arrives. They don't even want to apologize for anything that happened. He even says that they'll be busy the next two days due to the Yamaha's race event(And this is something I wanted to participate in too, but unfortunately can't anymore cos of my bike's problem), and hence can't do my work even in the next 2 days.

Now, can I call this as pathetic customer service? Hope Yamaha is listening. Just wanted people to know about this incident..


@svjhonda: Sorry man, you might now know what took me away from xBhp so long, "roaming around Pearl Yamaha"!


EDIT: My bike was purchased on 30th July 2008, so I might as well be denied of warranty now..but I made my claim on 20th June 2009, more a month before the expiry of my warranty(and I think the R15 has a warranty of 2 years! Correct me if I'm wrong).

as i posted few pages back just got the bike like 3 days back still thinking to upload pix or not but i think im facing a problem i just learned 3days back how to ride a bike in 3 - 4min whenever i change gear i can hear some thud sound when i shift from lower gear to higher gear like from 2nd to 3rd around 36kmph - 40kmph is this normal on new bikes or i have a problem? a friend said it will effect the gearbox permanently on mileage...

i havent received the manual book yet so no idea wth is tht sound :|

Not actually!
What u really have to take care is of the dust in Chain and Rear disc..
Coz both of these make weared sound etc..
If u really want to take care of the FI then ask the WELL TRAINED service center guy to check it once!

@DIGISLAYER..
Worst servicing i had ever seen!!

Shouting and screaming should do the job for you...
Belive me it WORKS...
Or warn them that u can sue them for their wreckless job!!
These guys are meant to be talked in this way..
Give it a try!!
Or try any other showroom..

This is NOT NORMAL..

*use full clutch!!

*if continues,go to showroom with the prob..

And most important take the MANUAL RIGHT NOW and read it CAREFULLY!!!

OH oops xD i asked the Svc guys they said its gone only 91km its the gear change timing sound its new bike something they mumbled and some other guy said its the jerk for not holding clutch confusing, i asked them for the manual over and over annd over they wont budge they will give after 1week

and i noticed i travelled 91km and 6ltrs of petrol was used up...is this common in new bike?

learning myself reading on net dosnt much help need some tip =\

Wat??? 6ltrs for 91kms!!
either there is some serious problem with your bike or the way you are riding it mate!!
I would advise u to check with some friend who really knows to ride well if the way ur riding the bike is right. and if it is alright then check with a SVC if ur bike is alright.
and if i got u correct ur bike is brand new right?

Can u tell us ur bike riding history i meant when u learned to ride and kinda stuff like which bike u owned bfore??

*Use proper clutch.!
*shift on right Rpm..
*At any rate DO NOT GO ABOVE 50KMPH for the first 500kms and beyond 70kmph for the first 1000kmph,..
*and stay in accurate gears..dont jumble them..

No way ur new mill should drink 6lts Of juice for 90kms and no way it should give u jerks or the gear box should make noice!

One who rides this machine for the first 2 kms feels the initial two things that are..
*its butter smooth
*And handles extreamly well..


Dude DNT MIND but its a humble request PLZ have the MANUAL,READ IT CAREFULLY THEN ONLY RIDE coz it seems to me that thrs some point on which ur doing somthing wrong with ur mill..

Ideally ur bike should run approx 240kms for those 6ltrs of Petrol..
At an avrage of 40km/litre..

well i used to ride gearless before tried splendor this that karizma but always got abused tht i stall the bike at signals no one bothered to tell me to hold clutch during signal or hump...

now i took it for a ride few min back i didnt hear tht thud i was pressing clutch as hard as i can and i would rev up to 4k rpm then change to 2nd gear and 3rd gear keeping a minimum speed for tht gear around 32 45kmph i need to work on tht clutch release when i release clutch i can hear it and jerks <.< im guessing its my fault or the gear box is getting used to my shifting..when the sound comes

and tbh riding this bike is like ....smoooth and easy ? if thts proper to say didnt think it would be so nibble in turning it will take a while to get use to the clearance and to lean while turning xD i will ask one of my friend to check today thanks for the tip and hopefully i will get it by monday =\

Dosent matters which gear just ride it below 50km/hr..for the first 500km
And below 70km/hr for first 1000km..
U can drive ur bike on 5th gear at 4k rpm..
So DRIVE SLOW!!
And it is very important that u dnt strain ur bike above the mentioned limits..
Coz it can RUIN ur engine!!

Any more help?
Feel free to ask..

there used to be a run in period for bikes before but the bikes which are sold now come with pre-tuned engines... riding slow and safe for the first few thousand kms is always good but its not compulsory now. I rode my new R15 which had done only 280 Kms in the Yamaha Racing challenge to speeds upto 118 + and haven't faced any problems since then.. also get a decent fuel average of 35-40 even now.

@ humanoutlaw.. There seems to be a problem with your riding style.. use proper clutch, correct rpm and don;t let the engine knock.. check the manuals for the correct gear change ration and it will solve your problem. As for your 91 kms in 6 ltrs problem, get the bikes air filter cleaned from a proper svc guy and don't rev the bike more than required. Letting the bike in idle with a running motor at signal etc can consume more fuel so follow the basic rules and have a great ride.

P.S even after all the above issues rectified you face the same problem then there is a serious problem with the machine.. may be a defective bike from the company.. fight with them and get it replaced.