Horrible Yamaha sales Experience follows. (Panache Enterprises, Bangalore)
My roommate took the R15 v2 yesterday and I was to ride it home. When I started I immediately noticed the engine temp. warning light was always ON and the Engine malfunction light never comes on(In the self check). Rode straight to service center, service people had no clue of this. They changed the meter, ecu etc and no use. They connected it to FI station, again no use.
After 5 hours of waiting, left the bike there. Didnt even rode 2kms on a brand new bike whose ODO was a mere 8 kms. Went there today and the problem was diagnosed to be a faulty ECU. Yes, ON A BRAND NEW BIKE. They tried with an old model ECU and thats why it didnt solve the issue yesterday.
The svc people then brought 2 new R15's from go-down and guess what, one had the straight reversal symptom of my bike. Its malfucntion light was always ON. Again the svc people had no clue about it. Then the other new R15 had no issues and they put that bikes ECU to mine and everything was back to normal. Now riding all fine and good. Terrible things to be happening on a new bike. This Wasn't the case when I bought my R15 4 years ago.
Now coming to PDI, Mirrors was wrongly put, in such a stupid way that one fall off

Then there were plenty of missing screws as well. As I am a little bit experienced riding the R15 , I could notice all the issues. The guys would sell those faulty ECUed R15's to someone now. God hep them
Attaching some pics, some from svc, missing screws etc.
Also one thing to say was the service manager was very helpful and did his best.
Some things I noticed.
Yamahas paint quality is going all the way down the drain. Lower fairing paints looks like someone spray painted with hand.
ECU fault on 2 new bikes is something which I never expected from Yamaha.
New R15 comes with a new silent fuel injector, also tank has two new iron bars which wont allow fuel nozzle to go inside the tank.
The mechs were revving the crap out of new R15's and R3's. When I asked why they do such stupid things, their response was it would damage the engine if you are in gear, and its completely OK if you rev to rev limiter in neutral, Good logic there

This is the third Yamaha service centre in Bangalore I am visiting in the past 2 years and could always see these happening. They just dont care for your bike.
KTM's service are a million miles ahead of Yamaha, atleast the guys know what they are doing.







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