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  • Originally posted by MSN1 View Post
    Brother bike lover,

    This is not new to the world of bike dealers servicing attitude.

    Almost everyone came accross similar sittuation.

    I was in such sittuation during this year start, I opted to go with local mechanic for all service, and now me and my GS are happy.

    If my wife is sick I will take her to hospital, if the treatment is not good i will change the hospital not wife, rite same applies here too.

    Any bike it all depends up on how we maintain it not how the dealer is

    Hey Man I understand what you want to say, My local mechanic is better than this guys, But because of warranty period I have to take it to svc, and according to me this is the first bike which has servicing after every 1500 km
    sigpic



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    A ConCluSion Is SiMply ThE PlaCe.
    WheRe YoU gOT TiRed Of ThiNkinG.
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    Comment


    • guys today went for 6th paid service at SVC.. i was carrying Motul 3000v 20w40 and told service manager to change oil with this... but he refused to change with motul.. he said we can't accept 3rd party/outside oil.. he said that he will do servicing only.. and i have to change oil by a local mechanic... i asked him to give this in writing with a dealer stamp but he refused that too...
      finally i took my bike from there and went to another SVC.. they not only accepted the oil but also serviced my bike well...

      Motul 3000v 20w40 costs me Rs. 245.. also got a cash back coupon of Rs 10 = Rs 235 only
      i feel gulf oil doesn't get black even after 3500kms but it lost all the smoothness, engine feel harsh after 3000kms... lets see how Motul performs..
      Last edited by Jayantnarangkar; 08-10-2011, 05:27 PM.

      Comment


      • Originally posted by Jayantnarangkar View Post
        guys today went for 6th paid service at SVC.. i was carrying Motul 3000v 20w40 and told service manager to change oil with this... but he refused to change with motul.. he said we can't accept 3rd party/outside oil.. he said that he will do servicing only.. and i have to change oil by a local mechanic... i asked him to give this in writing with a dealer stamp but he refused that too...
        finally i took my bike from there and went to another SVC.. they not only accepted the oil but also serviced my bike well.

        An automobile dealership is a business, which needs a heavy initial investment. Besides this investment, they have other expenses such as wages, rent, electricity charges, taxes, donation to useless political scoundrels, corrupted Govt. official demons who swallow whatever shit they get etc, etc.

        The dealer is depending the service charges and commission from the sales of spares, oil etc to meet the expenses and recollect what he has invested because the commission he get from the sale of the vehicles is very small. (This is why some of the dealers say that Suzuki has stopped the production of GS. The dealer gets more money when he sells a SlingShot instead of GS). Therefore, refusing to accept the oil you brought to the service centre is natural though not ethically correct.

        Originally posted by BiKeLovER View Post
        I think i will sale out the bike...I am tired of the service. (service after every 2000 km )


        A normal servicing is nothing more than changing the oil, oil filter and washing the bike. Some mechanics do not lubricate even the chain. You can easily do all these works at your home, without the help of anyone, if you have an 8 mm T spanner and 17 mm L or Z shaped spanner.

        The Castrol oil marketed in the name of Suzuki Genuine, costs Rs. 200/- in the service centre. Price of the oil filter is Rs. 35/-. Buy the same oil and an oil filter from the service centre and change it yourself.

        If bothered about the warranty, pay the service charge when you buy the oil and ask them to enter the servicing details in the user’s manual and in their records.

        The battery recharging is not done in the service centre. Get it done at the battery shop.

        If they have adjusted the clutch, ask them to bring it back to its original condition.

        Even if the production of GS has been stopped and the company has left India in a sudden, there may be 1 or 2 fuel tanks left or abandoned in the factory premises. Ask the service centre manager to arrange the delivery of one of them to replace your tank.

        Almost all service centre managers are taking a positive approach towards the problems the GS owners face and that is why I always ask to consult them instead of the mechanics.

        Anyhow, send an email to the company, explaining everything including the approach of the manager, giving emphasis to his statement that the production of GS is stopped. Remember that your total loss due to this service is about Rs. 415/- plus calmness of mind. (The actual cost is this: Oil – 200/-, oil filter – 35/-, engine flushing – Nil as it is unnecessary, labor charges – 50/-. Total = 285. Amount you paid = 700. Loss =700 - 285=415).

        Why was the engine flushed? Has someone put some impurities like sludge in to the engine, which needs to be removed using kerosene?
        Last edited by vishnukmd; 08-11-2011, 12:48 AM.

        Comment


        • Originally posted by BiKeLovER View Post
          Hey Guys,


          I will say something about SVC first

          1. The SVC is 28 Km away from where i Stay.
          2. It closes at 5:00. Lunch time 1:30 to 2:40
          3. They wont accept bike after 10 am.
          4. Need to book the service.

          now with above schedule i have to leave my house at least an hour before, for servicing, Need to take a half day from office to take it back.

          Got back my bike from svc yesterday, and i am disappointed, I dont know why but last time when i serviced my bike from my home town. The bike was real smooth and making very less noise. The svc guy in kolhapur(my hometown) had done a wonderful job.

          But in pune when i went to take the bike, I paid 700 rs, When checked the bike it was like they only changed the oil that's it....

          Even the bike was dirty, it was much cleaner when i gave for service.

          Told them to charge the battery, It was not charged, They dint.

          The clutch was as it is.

          The Rear brake was still making noise.

          The chain was still loose...

          The water in the tank mouth was still not going.

          I was out of control I went back in the office took my service page on which i mentioned the Problem and went to manager.

          He came with me, I showed him that none of the work is done, They charged 250 for 7th paid service and they dint even apply any grease no where on the bike ...

          Told the manager about the rust in the tank.

          He said that is because of water. i told him I need the replacement he said cant do it...

          Asked them to give it in writing and he changed ...

          he said the bike is in no more production and will arrange something as soon as possible.

          Took back the bike and did all the mentioned work.

          Was waiting there it self and checked all the work..

          But I have lost the smooth sound of bike, The gears are like water now.

          We have a honda, Bajaj and Hero Honda at our home, But never faced such problems while servicing..

          I am planning to buy a 250cc soon as with ninja, gw250 was also in list..

          But after this a complete no to Suzuki....

          I think i will sale out the bike...I am tired of the service. (service after every 2000 km )
          I got frustrated for similar kind of issues mainly becoz of pathetic mileage(35kmpl), I will be writing to suzuki feedback page soon regarding the tank rust and mileage issues.Today i got tuned my bike in SVC along with the wash. Gonna check the mileage again.

          After switching to Motul 30004T , bike has become super smooth now till 4kRPM

          Also, I have vibs on right foot rest, Whats causing this?
          You cannot change your future, but, you can change your habits, and surely your habits will change your future - Dr Abdul Kalam

          Comment


          • Originally posted by Jayantnarangkar View Post
            guys today went for 6th paid service at SVC.. i was carrying Motul 3000v 20w40 and told service manager to change oil with this... but he refused to change with motul.. he said we can't accept 3rd party/outside oil.. he said that he will do servicing only.. and i have to change oil by a local mechanic... i asked him to give this in writing with a dealer stamp but he refused that too...
            finally i took my bike from there and went to another SVC.. they not only accepted the oil but also serviced my bike well...

            Motul 3000v 20w40 costs me Rs. 245.. also got a cash back coupon of Rs 10 = Rs 235 only
            i feel gulf oil doesn't get black even after 3500kms but it lost all the smoothness, engine feel harsh after 3000kms... lets see how Motul performs..
            above 2500 kms keeping the same oil is not good, whether it changes the color or not it already collects and contains lot of dirt and engine stress so need to do it.

            am changing oil at 2000 to 2500 kms or 3 to 4 months, which ever comes earlier (what ever the brand is ) i used that as the max running life time of the oil.

            even in case of synthetic too after 2000 kms every 1000 or 800 kms need to check the oil level and top it up because synthetic tend to get disappeared,
            Last edited by MSN1; 08-10-2011, 08:05 PM.
            Sarcasm is my automatic response to stupidity

            Currently Using Gusto |Enfield Bullet 500 | Ecosport Titanium+ Diesel

            Comment


            • Originally posted by gs150r View Post
              Today i got tuned my bike in SVC along with the wash. Gonna check the mileage again.
              If you are to check the mileage, do it in the proper way i.e. with 200 or 300 ml of petrol in a jar, connecting it directly to the empty carburetor.

              Comment


              • Originally posted by vishnukmd View Post



                The battery recharging is not done in the service centre. Get it done at the battery shop.

                If they have adjusted the clutch, ask them to bring it back to its original condition.

                Even if the production of GS has been stopped and the company has left India in a sudden, there may be 1 or 2 fuel tanks left or abandoned in the factory premises. Ask the service centre manager to arrange the delivery of one of them to replace your tank.

                Almost all service centre managers are taking a positive approach towards the problems the GS owners face and that is why I always ask to consult them instead of the mechanics.



                Why was the engine flushed? Has someone put some impurities like sludge in to the engine, which needs to be removed using kerosene?
                Hey thanks vishnu...

                Charges are as with the name of service :

                1.castrol oil 200 Rs
                2. Wonder fill Engine Flush 133 Rs
                3. Service Genral 84 Rs
                4. Oil Filter 35 Rs.

                and other chareges vat, Service tax.

                This was 7th Paid Service

                Can you please tell me what exactly engine flush means ???
                sigpic



                --------------------------------------

                A ConCluSion Is SiMply ThE PlaCe.
                WheRe YoU gOT TiRed Of ThiNkinG.
                --------------------------------------

                Comment


                • Originally posted by BiKeLovER View Post
                  he said the bike is in no more production
                  What the.........!!!!!
                  Arey they should atleast supply the spares even if they plan a new model(I am glad to think of that though).....otherwise what are we GS150R owners going to do.

                  The Honda CB Unicorn is also being slowly phased out but parts are available.

                  Hopefully, the main dealer who sold me my bike has spares available in plenty.(and the day he says no spares due to non-production,I would be doomed because my bike got upgrades which would last forever,DC electricals and Supercharger !!!, and it would not find a good resale even after those upgrades and mileage just because its a Suzuki.)


                  Originally posted by BiKeLovER View Post
                  But after this a complete no to Suzuki....
                  I think i will sale out the bike...I am tired of the service. (service after every 2000 km )
                  Well I did not suffer from many of the problems that are usually described here, maybe my bike is one bike which was really built to last.

                  1.No tank rust.........I can guarantee my bike gets drenched very often.It began its journey out of the showroom on a rainy night and since then gets drenched a lot, as it being my ride of daily commute.Doesn't matter if it travels without trouble in waist deep water-logging or gets washed on the sea-beach by brine.But still no sign of rust in that tank.

                  2.Lack of smoothness......I bet my bike is so smooth that I get a shock when I ride my own Fiero or Shogun or my friend's R15 or P220 after riding it.All the bikes mentioned above are known for their prowess of costing high and being refined.Even the Unicorn feels a lot out of focus on the refinement part, ask me why, it is because Unicorn holds smoothness till 90 kmph after that it is prone to vibrations enough to make me dislike it at high speed.While my GS stands ground like a climatic Volvo even when it does speeds of 120 kmph.

                  My bike only suffers when it protects me from the hideous exploits of an undisciplined road user.

                  The biggest concern in my case, is a lack of main SVC in my city........but the SVC of the neighboring district tells that one is upcoming soon in my city.
                  Apart from these.........nothing else are real concerns.

                  As for the negligence of the SVC which BikeLover suffered, it seems that this SVC of Suzuki has started to behave like Bajaj Probiking where the billing amount rises without any significant changes to the bike !!!!

                  The Hero Honda service quality is the best in the whole country.........no doubt about it.They select service personnel who would be very obedient and treats each bike as their prized asset doesn't matter what model it is, every company should follow their line of offering service after sales......especially for TVS,Yamaha,Bajaj and Suzuki,as I find the owners of all these companies have issues with their after sales services.

                  Honda has got the essence of Hero Honda service, owners of Honda vehicles often have nothing to complain about services..........though a lot about the products, which are its nature.
                  Last edited by MACH50; 08-10-2011, 09:46 PM.
                  Hell's Angel
                  sigpic

                  Comment


                  • Originally posted by BiKeLovER View Post
                    Can you please tell me what exactly engine flush means ???

                    It is filling about 1 litre of low viscosity liquid such as kerosene, diesel or petrol in the crankcase after removing the old oil and running the engine for a few seconds in every gear when the bike is on centre stand and removing this liquid (now the liquid oil mixture) again.

                    However carefully we drain this liquid, a portion of it – about 400 ml – is kept inside the engine. We are adding the 1 or 1.1 litre of new oil to this mixture in the engine.


                    The major part of this 300-400 ml of liquid left in the engine is kerosene or diesel, used to flush the engine. We are adding 1 or 1.1 litre of new oil to this mixture and are using this diluted oil as engine lubricant.
                    In other words, the oil inside the crankcase is diluted with 300-400 ml of kerosene or diesel.


                    Everything is business here and this flushing also is a business for profit. And in a society where a young son / daughter is looking for and booking a room in a old age home to dump his / her parents in future, everything including this flushing is absolutely right.

                    Anyway, avoid further engine flushing as it is unnecessary.
                    Last edited by vishnukmd; 08-11-2011, 12:59 AM.

                    Comment


                    • Originally posted by MACH50 View Post
                      Honda has got the essence of Hero Honda service, owners of Honda vehicles often have nothing to complain about services.

                      Including CBR 250R owners? Even a spare foot rest of this 1.75 lakh bike is not available in the service centre or market.

                      Comment


                      • Originally posted by vishnukmd View Post
                        It is filling about 1 litre of low viscosity liquid such as kerosene, diesel or petrol in the crankcase after removing the old oil and running the engine for a few seconds in every gear when the bike is on centre stand and removing this liquid (now the liquid oil mixture) again.



                        The major part of the liquid already in the engine is whatever liquid we use to flush the engine and the result is that we are using 1.1 or a little more oil and about 300 ml of liquid used to flush, as engine lubricant. In other words, the oil inside the crankcase is diluted with 300-400 ml of kerosene or diesel.

                        Everything is business here and this flushing also is a business for profit. And in a society where a young son / daughter is looking for and booking a room in a old age home to dump his / her parents in future, everything including this flushing is absolutely right.

                        Anyway, avoid further engine flushing as it is unnecessary.
                        in my understanding

                        after flushing

                        the oil you add with Grade 20W-40 will get degraded to different level according to the Flush they used
                        Sarcasm is my automatic response to stupidity

                        Currently Using Gusto |Enfield Bullet 500 | Ecosport Titanium+ Diesel

                        Comment


                        • Originally posted by vishnukmd View Post
                          Including CBR 250R owners? Even a spare foot rest of this 1.75 lakh bike is not available in the service centre or market.
                          It is a disaster.........since Honda themselves did not expect so much selling of their 250cc product and then people needing spares just after they bought it

                          I already mentioned that Honda products have a nature to go for service often though without disappointment, but the CBR caused Honda unexpected attacks where it hurt most.

                          But now I want see how Suzuki clears this rut by launching the GW250 and backing it up accordingly.
                          Hell's Angel
                          sigpic

                          Comment


                          • Originally posted by MACH50 View Post
                            It is a disaster.........since Honda themselves did not expect so much selling of their 250cc product and then people needing spares just after they bought it.

                            How much did they sell? Here it is below 3 (three).

                            Comment


                            • Originally posted by vishnukmd View Post







                              Connect the YELLOW wire to the +ve (positive) and BLACK wire to the –ve (negative) terminals of the battery. The 2 GREY wires are for the 2 ends of the coil.

                              The wires you mentioned (the RED and WHITE wires) were previously connected to an ammeter in the auto rickshaw and is now connected to a warning light which glows when the battery is not charging. So leave it intact.
                              ok thanks.......for a split second i was baffled after seeing the pic....and thought the showroom guy made a fool out of me by selling me dat RR....

                              Originally posted by Jayantnarangkar View Post
                              guys today went for 6th paid service at SVC.. i was carrying Motul 3000v 20w40 and told service manager to change oil with this... but he refused to change with motul.. he said we can't accept 3rd party/outside oil.. he said that he will do servicing only.. and i have to change oil by a local mechanic... i asked him to give this in writing with a dealer stamp but he refused that too...
                              finally i took my bike from there and went to another SVC.. they not only accepted the oil but also serviced my bike well...

                              Motul 3000v 20w40 costs me Rs. 245.. also got a cash back coupon of Rs 10 = Rs 235 only
                              i feel gulf oil doesn't get black even after 3500kms but it lost all the smoothness, engine feel harsh after 3000kms... lets see how Motul performs..
                              S**le.....kal tera Bday tha and you went to svc.....
                              And the writing ka thing only works on parts replacable under warranty and not consumables.........

                              Originally posted by MACH50 View Post
                              It is a disaster.........since Honda themselves did not expect so much selling of their 250cc product and then people needing spares just after they bought it

                              I already mentioned that Honda products have a nature to go for service often though without disappointment, but the CBR caused Honda unexpected attacks where it hurt most.

                              But now I want see how Suzuki clears this rut by launching the GW250 and backing it up accordingly.
                              Hopefully the launch happens before my CBR delivery...as the suzuki svc guy has promised me the delivery very next day of booking......

                              and a bird chirped........new GS has a Vshaped headlight!
                              also if you dont have the patience to wait till october then book the current GS(For all those who wish to buy one)


                              @vishnu its quite a lot here.....my honda dealer has mine as 16th booking and is placed in outskirts of Mumbai whereas if you consdier proper Mumbai they have atleast 100 pending orders per dealer...before they start bookings again.....
                              Last edited by Maestro; 08-11-2011, 01:10 AM.
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                              My Saddlesore Log : The 1st Successful Saddlesore in World on a GS150R

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                              • Originally posted by Maestro View Post
                                @vishnu its quite a lot here.....my honda dealer has mine as 16th booking and is placed in outskirts of Mumbai whereas if you consdier proper Mumbai they have atleast 100 pending orders per dealer...before they start bookings again.....



                                May be correct and the difference is because Mumbai is a city and here it is a small town.

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